strange modem problem

[jerry_ryan]

Here is the problem:

Any program using the modem get a no dialtone message.

-Phone line is good and gets dialtone when connected to a phone, be it direct or thru the other connector on the modem.

-Device manager reports that the modem is working properly.

-querying the modem in control panel reports all the right info.

-drivers are up to date.

- I have tried 4 different modems (2 brand new) and ALL checkout the same.

I am guessing that there is a setting some where in XP that is causing this.

Any and all help please.



System:
1.6 P4
256MB Memory
MSI 845 Pro2 MoBo
Windows XP-Home

[o2ws6ta]

This may be crude and or not work but you could simply uncheck the "wait for dial tone before dialing" option under the modem properties modem tab

[norris_309]

Probably obvious but...
Have you tried another modem cable to connect into the phone socket?
Or plugging the modem into another slot on the M/B?

Can you get hold of an external modem to try?

I'm not aware of any settings in XP that will cause this, although i have had the same problem before myself, it turned out that the cable was duff and also the driver cd with the modem was installing the wrong driver, so i manually installed it & all was well. However locating the right driver on these cd's can be a nightmare!

Windows still said the modem was working correctly even though it wasn't.

[jerry_ryan]

Thanks for the ideas. However, I had already tried those things.

when i had changed modems, i always used the same pci slot. XP never did ask for any drivers ( i found this unusual) but it did always show up with the correct modem in modems & devices.

I did try putting the original modem in a different pci slot and this time XP when into "new hardware wizard" and wanted the setup CD to continue. (found this incouraging)
Unfortunaly I did not have it with me. I will see what happens tonight and let everyone know.

Still looking for any ideas, since I do not know if this will work yet.

Thanks,