Problem with installshield

black187 · #1 10-25-2003, 06:30 AM

I have a problem with installshield wizard. When i try to run some program setup i get this error: "1608: unable to create installdriver instance. Return code: -2147024895"

Please help

LooseChippings · #2 10-26-2003, 03:41 AM

Quote:

When i try to run some program setup i get this error

Which programms are causing the problems?

Are these the exact error codes?
(they are not recognised by Microsoft)

black187 · #3 10-26-2003, 05:15 AM

when i try to run Pro evolution 3 demo, and Turok evolution...

I made a mistake on one number -2147024894 !!!

I tried to consult on: http://consumer.installshield.com/, but no luck

LooseChippings · #4 10-26-2003, 05:31 AM

I haver found similar problems (on MS Knowledge Base) with MS Works.

Possibly caused by a corrupt Dao36.dll file ...

To resolve the issue, use one of the following methods ...

Method 1
When the error message appears, click Ignore, and Setup may continue as expected.

Method 2
Before installing the Application, turn off all programs, including antivirus programs that may be running while you are installing.

Method 3
Remove (uninstall) all third-party utility programs, install your application, and then reinstall the third-party utility programs.
Most utility programs come with an uninstall capability. If the uninstall icon is not present on the utility's folder, follow these steps:

Click Start on the Windows taskbar.

Point to Settings, and then click Control Panel.

Double-click Add/Remove Programs.

Click the program that you want to remove, and then click Add/Remove.

Follow the instructions on the screen to remove the program.

Method 4
Delete the DAO folder.

CAUTION: This method may cause other programs to not run as expected. Save the contents of the DAO folder to another location before deleting this folder and then reinstall the contents of the folder to the DAO folder, but do not replace any newly installed files.

To delete this folder and ensure that other programs are not damaged, follow these steps:

Start Microsoft Windows Explorer.

In the left pane, expand My Computer.

Expand the hard disk that contains the Program Files folder (usually drive C).

Expand the Program Files/Common Files/Microsoft Shared folder.

Select the DAO folder.

Drag the DAO folder to another location, for example C:\Hold. (If necessary, create a folder.)

Select the DAO folder again.

On the File menu, click Delete.

Quit Windows Explorer.

Install the program that you want.

After a successful installation, start Windows Explorer, and then browse to find C:\Hold\DAO, where C:\Hold is the folder that you copied the DAO folder to.

Copy all the files in the DAO folder to the newly created DAO folder in C:\Program Files\Common Files\Microsoft Shared\DAO.

NOTE: If you are asked if you want to overwrite a file (or files), click No. Overwriting a file may replace a new file with the contaminated file that caused the error.

black187 · #5 10-26-2003, 06:48 AM

still no change. I don't have ignore option, just "ok", than it exits. Should I try to consult with this problem with microsoft ???

LooseChippings · #6 10-26-2003, 07:00 AM

I have posted 4 methods, have you tried them all?

black187 · #7 10-26-2003, 08:31 AM

i tried methods 1,2,4, I don't what you mean by third party programs ???