windows xp help and support center help

[Rangeela]

I have windows xp professional and whenever I use help and support in windows xp and search something and get a result but not quite what i wanted and I try to click related topics and the links doesnt work at all i keep on clicking and nothing happens..does anyone know why and is there a fix for it? also in help and support center when I click on index on top nothing happens and i get a blank screen? plz help me thx

[jmatt]

Click on H & scroll down .

http://www.kellys-korner-xp.com/xp_abc.htm

[Rangeela]

I tried it and did everything which was listed there but no resolution... any others

[ESALADUANE]

If you installed the February Cumulative Patch for IE (MS03-004) you may need this patch.
http://support.microsoft.com/default...b;en-us;811630

Also, this Update, which was released back in July, has helped some people who have had problems with using links in Help and Support.
http://support.microsoft.com/default...b;en-us;820291

[Rangeela]

thx alot..it solve the problem that I had

thx once again

[Lisy]

Is there a way to delete some of the 'Restore Points' I created? I am new to XP and would appreciate your help.

Thank you, Lisy

[ESALADUANE]

By disabling, then re-enabling System Restore you will delete all of your Restore Points. You can also delete specific restore points. They are located in a folder called System Volume Information, it is a hidden folder on the root of the drive. The Restore Points are in a folder called_restore(38hh3865d8d). You will see RP numbers . RP1 to RP45 or whatever. Each RP folder is a restore point.

[Lisy]

Thank you so much . I will need to have XP show all hidden folder then?

I appreciate your kind help. Lisy

[jmatt]

Another way .

http://www.tweaktown.com/document.ph...Id=145&dPage=2
#2 - Removing Restore Points For Disk Space

Windows XP has a feature to create 'Restore Points', which are simply files that contain information about the setup of a system, so that if it crashes, all settings, et cetera, are not lost. However, sometimes Windows creates multiple unecessary restore points - gigabytes worth in some cases. To delete all but the most recent restore point, simply go to Start -> Programs -> Accessories -> System Tools -> Disk Cleanup.

Select the drive you wish to clean up, then 'Clean Up...', and finally, click Yes. Done!

[Lisy]

Thank you, Jmatt. This is easier for me. I did delete all Restore points except the last one with your instructions.

I never did find the System Volume Information folder . I did unhide all folders but still did not see that one, ESALADUANE. But I appreciate your kind help.

Thank you. Lisy

[ESALADUANE]

For future reference.

To reinstall Help and Support:
Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default.