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Tap F8 repeatedly during the boot process to get the Boot Menu. Choose Safe Mode with the arrow key, press the Enter key.
You should get the option to logon as "Administrator" and do so. This is the main, usually-hidden administrator account that has full control over the computer's system. If no password was entered for this account when the computer was first set up...and a password seldom is....just click on "Administrator" and press the Enter key.
Once booted into Safe Mode, you can go to Control Panel>User Accounts and change the password for the problem account.
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