Internet accesss problem

[pdxpiperz]

I recently acquired a new Dell computer which came with XP Home as the O/S. When I set it up and connected it to my broadband cable via a 4-port router, everything worked fine. I was able to access the internet without trouble.

This morning (03/17/2004 - Happy St. Patrick's Day!!!) I attempted to go online, but was advised that there was no internet connection. Same for the e-mail (Outlook Express). Mind you, this had worked flawlessly the evening prior, and NO CHANGES TO THE SETTINGS had been made.

I disconnected the computer from the router and hooked it directly to the cable modem: internet access with no problem. Thinking that maybe the router port had gone bad, I switched to a connection that I knew worked... No internet access. I connected another computer to the same router port, and was able to connect without problem. None of the other computers connected to the router are having problems. Help.

Thanks...

[Play_The_0dds]

first i would suggest hook everything back the way you had it and try system restore to a day prior to 1/17/04. virus scans and a good spyware scan would be my next steps if you still have the issues. being you cant go on-line with the problem computer i will link you to downloads which you can burn to cd(if you have the ability).
http://download.com.com/3000-2094-10...ml?legacy=cnet

this will fit on a floppy and is a good virus detection. download a new one everytime you think you need to use it.(for updated versions)
http://vil.nai.com/vil/stinger/