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Complete Crash!

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  #1  
Old 03-18-2004, 07:39 AM
scaryfast Offline
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Join Date: Mar 2004
Posts: 3
Complete Crash!

My computer keeps completly hanging every so often when i'm using Word 2003...

The whole thing freezes, I cant move the mouse or anything and if music is playing, it keeps playing the last note over and over infinately, making a "drrrrrrrrrrrrr" noise...

Whats that all about? Anyone know what may help? Ive tried reinstalling word/office etc.

Thanks
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  #2  
Old 03-18-2004, 08:49 AM
norris_309 Offline
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Join Date: Oct 2002
Location: UK
Posts: 42
Does this only occur when using word? if so then you may want to try looking to see if there are any patches available from micro$oft.

Other things to try:

Take a look at task manager & see what process (if any) is hanging?
Also look in event viewer (in admin tools) to see if there have been any reported errors that may help diagnose this problem.
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  #3  
Old 03-18-2004, 09:03 AM
scaryfast Offline
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Join Date: Mar 2004
Posts: 3
Its always when using word. There are no applicable patches.

I cant look up task manager when it happens cos its the prcessor locks and i cannot do a thing with it, the only thing i can do is hold the power button till the system powers off, then restart.

I cant really find anything in event viewer.
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