XP crashes with editing program

[Bill Anthony]

I am using XP Pro with Adobe Pro editing program. When using the device control on a JVC camcorder it crashes. I researched the XP Application Events Viewer and saw the following.

Application error event 1000. Went to properities window and saw the following:
Faulting application adobe premiere pro.exe. version 7.0.0.0 faulting module dvcontrol.prm, version 0.0.0.0. fault address 0x00002977.
What does the above codes indicate? How do I track done the problem?

I would appreciate your help Thank you,

Bill Anthony

[snowmonkey]

What kind of video card and what version of driver for it do you have? it seem like Adobe Premiere Pro is very picking with older video driver and card.


cheers

[Bill Anthony]

Snowmonkey,

Iam using an Adaptec 4300 3-port Firewire/1394. Do you have any suggestions? I appreciate your interest.

THANK YOU, bILL aNTHONY

[Bill Anthony]

Snowmonkey,

correction

I have a chip type SiS 630/730 adapter, it is 32mb, adapter string is SiS compatable, BIOS 1.08.51

Driver date 1/8/02, version 6.13.10.2060 and it is Microsoft Windows Hardware compatable. It has been updated. Message is this driver is ok.
I respect your opinon.

Thank you, Bill Anthony

[snowmonkey]

Bill Anthony, I don't think youe SIS 640/730 chipset is going to cut for you ,, here is minimum system requirment for Premiere Pro:

http://www.adobe.com/products/premiere/systemreqs.html

Look at the Adobe Premiere Pro certified third-party capture cards you would need

http://www.adobe.com/products/premiere/6cards.html

cheers

[Bill Anthony]

Snowmonkey,

I appreciate your help! I will take your advice and follow your recommendations. You have been a great help.
Thank you,
Bill Anthony