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How to Troubleshoot Version Problems in Network
Published  06/29/2011 | Troubleshooting Computer Page 2 | Unrated
How to Troubleshoot Version Problems in Network

Sometimes, problems crop up when using certain programs, and you see a pop-up with an error message. This may be due to differences in program versions between the connected systems, or it could be that one system does not have the latest network drivers. The best way to solve this is to verify that the programs you’re using on the different systems are of same version. Also, it’s advisable to update your LAN card driver—go to Control Panel > System > Hardware > Device Manager > Network Adaptors, right-click on the LAN card displayed in Network Adaptors, and select Update Driver. Make sure you have the updated driver handy—the system will ask for its location. If the TCP/IP protocol files are corrupt, you need to reinstall them.

Go to Control Panel > Network Connections, select the Local Area Connection, right-click it and go to Properties. Select “Internet Protocol (TCP/IP)”, uninstall it, reboot your computer and reinstall it. If you don’t find the protocol after rebooting, return to the menu, click Install > Protocol > Add, and select TCP/IP.

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