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 »  Home  »  Troubleshooting Computer Page 3  »  Error when using [Ctrl] + [Alt] + [Delete] to shut down the computer
Error when using [Ctrl] + [Alt] + [Delete] to shut down the computer
Published  06/29/2011 | Troubleshooting Computer Page 3 | Rating:
Error when using [Ctrl] + [Alt] + [Delete] to shut down the computer

Exact Symptoms: If you press [Ctrl] + [Alt] + [Delete] twice on a USB keyboard in Windows, you may receive the following error message on a blue screen:
“A fatal exception 06 has occurred at xxxx:xxxxxxxx. The current application will be terminated.”

Cause: Restarting Windows by pressing [Ctrl] + [Alt] + [Delete] twice is not recommended. This method causes Windows to suspend most processes and should be used only when the normal shutdown process is not possible.

Solution: Use the Shut Down command on the Start menu to restart your computer.

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