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Windows XP FAQ S

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 »  Home  »  Troubleshooting  »  Windows XP FAQ S
Windows XP FAQ S
By  Super Admin  | Published  02/27/2005 | Troubleshooting | Rating:
Windows XP FAQ S Page 1

This information courtesy of Kellys Korner XP

Safe Mode

Two options: During a boot, tap the F8 key or go to Start/Run/Msconfig/Boot.ini and check off /SafeBoot/Apply, reboot.
A Description of the Safe Boot Mode Options in Windows XP

Safe Mode - Boot Switches

Safe-Mode Boot Switches for Windows Boot.ini File


Microsoft Games SafeDisc Windows XP Fix

"Safely Remove Hardware"

To have it show:

With the external drive plugged in, right click the drive in the folders list, then left click Properties and Hardware. Left Click the name of the external drive in this list, then click Properties and Policies. This takes you to the "Write caching and safe removal page". The default position in my XP is "Optimize for quick removal" not "Optimize for performance" as implied by Freecom and Microsoft. You can put the icon in the notification area by clicking the underlined "Safely Remove Hardware" on this page.

Thanks to Donald Orme.

To remove it:

If you have an USB device attached to your system, you will notice an icon in the Notification area, which - when clicked -
 will give you the option to Stop your hardware, before you unplug it.

It is possible that you never unplug this hardware. So how do you get rid of the icon? Right-click the notification area, and selecting Properties. Under the Notification area heading, click Customize. Find the Safely Remove Hardware icon and select Always hide in the Behavior column next to it (press OK and Apply to back out).

Computer Does Not Respond After You Use "Safely Remove Hardware" to Remove External Hard Disk Drive

Sasser - W32.Sasser Removal Tool

To prevent the 60 second shutdown:  Go to Start/Run/CMD and type in:  shutdown -a

Once done:  Download the FxSasser.exe file from:
The process takes around 15 minutes to complete and works perfectly!

Note:  System Restore option in Windows XP

Users of Windows XP should temporarily turn off System Restore. Windows XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file onto your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore:
"How to turn off or turn on Windows XP System Restore"

More information here:

Once clean, run the MS Patch:

Save Settings on Exit

Normally when Windows exits it saves the desktop configuration, including icon location, appearance etc. This setting disables these changes from being saved, this is useful in both a secure environment.

Go to Start/Run/Regedit and navigate to this key:

Create a new DWORD value, or modify the existing value called 'NoSaveSettings' set the value to equal '0'.
Exit your registry, you may need to restart for the changes to take effect.

Or you can apply this registry edit from my site:

Save Settings on Exit (Line 54)

To use the Regedit: Save the REG File to your hard disk. Double click it and answer yes to the import prompt. REG files can be viewed in Notepad by right clicking on the file and selecting Edit.

For Pro, there is a gpedit setting under User Configurations/Administrative
Templates/Desktop/Don't save settings at exit that activates the changes
made here:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy

Save Target As

When you right-click a Hypertext Markup Language (HTML) link in Microsoft Internet Explorer, the Save Target As and Print Target commands may be unavailable. In addition, when you click Print on the File menu, the Print All Linked Documents check box may be unavailable. This behavior can occur if Content Advisor is enabled. More information here.

Save Target As and Print Target Commands Are Unavailable

Scan for Hardware Changes

To automate the process:  Download Devcon.Exe from here.  Extract it, then place the .exe in your Windows directory.  Once done, download rescan.bat from here and place it into the Startup Folder.


"Could Not Enable TWAIN Source" or "There Is No Scanner Found"
Problems Using UMAX Astra 2200 USB Scanner with Windows XP
Windows XP: List of Scanners That Are Supported by Windows Image
Scanner Resolution Limits When You Use WIA Drivers
Problems Using SCSI Scanner Without an Updated ASPI Layer
Scanner Does Not Work After Computer Returns from Standby
After You Install a Visioneer USB Scanner CPU Usage May Be High
Found Hardware Wizard Identifies Kodak DS 4500 Scanner as 4000
When You Install Scanner Install Program Cannot Locate Driver
Device Manager Displays Multiple Scanners When Only One Exists
Scanner and Camera Wizard Continues to Show Deleted Pictures
Programs May Not Work with a Scanner or a Camera in Windows XP
Plug and Play Devices Don't Appear in Add Scanner and Camera Wiz

Scanner Not Found - Lexmark

HP Scanjet Scanner - USB Scanner Quits Working, Scanner not Found or Scanner Could not be Initialized Error Message, or Scanner Is Listed as an Unknown Device in Microsoft (R) Windows 95, 98, Me and XP.  Suggested fix here.

HP Scanjet - USB Devices Quit Working Unexpectedly in Microsoft(R) Windows XP

     Tip:  AGFA scanner and probably all other AGFA scanners using the FotoLook software package. This software installs the TWAIN drivers in a new directory called "/windows/twain_32", unlike the system directory "/windows/twain32" normal users are not given "change" or "write" access to this directory and thus the scanner only works for administrators. Changing the access rights and everyone can use the scanner. [UZ]

Scanreg - for XP

Try NTRegOpt from  It's the same as a scanreg /fix.

Scheduled Tasks - Disable in IE

IE 6.0 wants to run a scheduled task every time it connects to a server. This results in slower browsing. To disable this delete the following key:


Scheduled Tasks - Applying/Running tasks without a password

For Pro:  Go to Start/Administrative Tools/'Local Security Policy/Security Settings\Local Policies\Security Options
Accounts: Limit local account use of blank passwords to console logon only. This is enabled by default, disable it.

For Home: (Keith Miller) Go to Start/Run/Regedit and navigate to this key:

Value name: limitblankpassworduse, Type: REG_DWORD, Data: 0 (disabled) 1 (enabled)

For Home: Run Scheduled Task without a Password (Line 67)

How to Enable Automatic Logon in Windows
HOW TO: Modify Scheduled Tasks in Windows XP
Task Scheduler Does Not Run Tasks When "Run As" User Account Has No Password

Scheduled Tasks- AutoRun

Q.  What is the secret to getting tasks to run when no one is logged on when using Windows XP?

-schedule service is running, set to automatic, log on as 'local system'
-task is scheduled to run under an user account which is an administrator
-task is scheduled to run under an user account with a password
-task itself is legit as it will run when executed directly
-task schedule setup is valid as it will run IF I remain logged on
-Event log shows nothing
-task log shows no attempt to run the task
-task status is 0x0, but that is irrelevant since 'time last run' reveals it was not run at all

Since schedule runs as a service with startup set to automatic and logon set to 'local system', one would
assume that schedule service begins running when the computer is started, regardless of whether or not anyone
logs on. Since the task is set up to run with an administrator logon complete with password, one would assume that since the schedule service is running, at the scheduled time it would logon as the designated user and run the task.  

A.  You need to replace the Task Scheduler Log File which can be accomplished quite easily. If you follow these
exact instructions, the shedlgu.txt file will be replaced with a brand new one without any information other than
system start-up information upon the first boot. Click Start>Click Run> and type msconfig> click Selective
Startup and uncheck the Load System Services check box. Click OK and wait for the hour glass to stop. Restart
the computer, click OK to the first Window that indicates that you have selected "Selective Startup".

When the System Configuration Utility reappears, Check the Normal Startup Box. Click Start> Click Search> Click All Files and Folders Category and type schedlgu.txt and Enter. Windows will search and locate the schedlgu.txt file. Press Stop
as soon as the file is located. Right click on the file schedlgu.txt and delete and send to the recycle bin. Now restart the computer again by selecting Start>Turn Off Computer and Select Restart.

You will now have a new Task Scheduler Log File. You may check the new Log File and the one start up entry that I described by selecting Run and typing the file name schedlgu.txt and click OK. Appearing will be your new Task Scheduler Log.

Scheduled Tasks - Not Running

Go to C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18 and delete the files in there.
Scheduled Tasks will recreate the files needed.

Note: This folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders.

Scheduled Tasks - Settings

Start/All Programs/Accessories/System Tools/Scheduled Tasks. On the last screen, check off Show Advanced Options. Under Advanced/Settings/Idle Time (Only start... and Stop the task...).

You can schedule a task for inactivity. Use this to lock the desktop after 10 minutes of idle time. Use this shortcut for the task:  C:\Windows\System32\rundll32.exe user32.dll,LockWorkStation.

To schedule a logoff procedure for XP, use this:  C:\Windows\System32\shutdown -l as the scheduled task.

To schedule a logoff procedure:
C:\Windows\System32\shutdown.exe -l

To schedule a shutdown and reboot:
C:\Windows\System32\shutdown.exe -r

To schedule a shutdown with a message: (-t represents 60 seconds)
C:\WINDOWS\system32\shutdown.exe -s -t 60 -c "Message goes here!"

For a specific app: C:\WINDOWS\system32\shutdown.exe -r -f

For more information go to Start/Run and type in: cmd /k shutdown

Screen Savers

Screen Saver Disable and Screen Saver Enable (Line 51)

Screen Saver May Not Start in Windows XP

Screen Savers -
Active Authentication for Unlock

This setting controls whether a full login should be performed when a workstation is unlocked or a password is used with the screen saver. Normally Windows will not check some settings such as whether the account has been locked out.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Value Name: ForceUnlockLogon
Data Type: REG_DWORD (DWORD Value)
Value Data: 0 = default authentication, 1 = online authentication

You may need to create the key if it does not already exist. Create a new DWORD value, or modify the existing value, called 'ForceUnlockLogon' and edit the value according to the settings below. Exit your registry, you may need to restart or log out of Windows for the change to take effect. Note: For Windows XP this behavior only happens when you have Fast User Switching disabled.

Screen Savers - Delete

They're considered operating system files and are protected from being deleted or overwritten. If you really want to delete them, delete the copy in Windows\System32\dllcache first, then the one in Windows\System32. You'll be given a warning that the files are missing/corrupt. Tell it not to replace them.

Screen Saver - Hibernate and Standby

The Computer Cannot Enter Standby or Hibernate If a Direct3D-Based Screen Saver Is Running

Screen Saver - Make Screen Savers from Web Channels

Some channels (specialized Web-based content sources) provide content in the form of a screen saver. These channels usually offer to install their screen saver when you install their channel. If they don't, you can install a screen saver for any channel installed on your system yourself. To activate the screen saver, right-click your desktop, then click Properties. Click the Screen Saver tab. In the Screen Saver list, click Channel Screen Saver. Click Settings, and then choose the settings you want.

Screen Saver - Preventing the Screen Saver from Becoming Active

HKEY_USERS\.DEFAULT\Control Panel\Desktop. Value Name: ScreenSaveActive, Data Type: REG_SZ (String Value), Value Data: (0 = disabled, 1 =enabled). Change the value of 'ScreenSaveActive' to '0' to disable the screen saver. Restart Windows for the change to take effect. Note: Windows has a default screen saver called logon.scr, which runs even if no screen saver has been selected.

Screen Saver - Replace


HKEY_USERS\.DEFAULT\Control Panel\Desktop

Locate the SCRNSAVE.EXE entry in the right pane and modify it to the one you desire. SCR files are located in Windows\System32 by default, but you may have some add-on screen savers in the Windows folder.

Screen Saver - Set to None

Check your settings here: Go to Start/Run/Regedit
HKEY_CURRENT_USER\Control Panel\Desktop

Scrnsave.exe = C:\Windows\System32\logon.scr

Verify your Time while there as well and choose accordingly:
ScreenSaveTimeOut = (set your preference)

Also make sure none of the screensavers are wrapped in double quotes as in: ""c:\windows\system32\screensavername.scr""

More information and checkpoints:  Check your setting for the screensavers path.

Here are some examples:

Marine Aquarium 2.scr > rename it to > MarineAquarium2.scr

In the registry, screensaver will work correctly if it is listed as so:

Screen Savers do not work correctly if listed as so:
""c:\windows\system32\marine aquarium 2.scr""

Troubleshooting Screen Saver Issues in XP

Screen Saver May Not Start in Windows XP';en-us;326719

Screen Saver - Welcome Screen (Stop from going to the Welcome Screen)

Right click the Desktop/Properties/Screen Saver tab, look at the options for your Screen saver and also Uncheck the "On resume, password protect" option.

Also in the Monitor Power settings using the Power button. Look on the Advanced tab, and the Options section, uncheck the "Prompt for password when computer resumes from standby" option.

Change the Screen Saver Grace Period

This setting determines when password protection of a screen saver becomes effective. By default, a brief period elapses within which the user can use the mouse or the keyboard to stop the screen saver without entering the password.

Go to Start/Run/Regedit and navigate to this key:

Create a new DWORD value, or modify the existing value, called "ScreenSaverGracePeriod" and set it according to the value data: 0 - 2,147,483 seconds (approximately 24 days).  Exit your registry, you may need to restart or log out of Windows for the change to take effect.

Screen - Refresh

Click Start, click Control Panel, click Appearance and Themes, and then click Display. Alternatively, right-click the desktop, and then click Properties. Click the Settings tab, and then click Advanced. Click the Monitor tab, and then click the screen refresh rate that you want to use.

The default refresh rate setting is 60 Hertz (HZ); however, your monitor may support a higher setting. Check your manufacturer's documentation for information about the settings that your monitor supports.

If you use a higher refresh rate, you can reduce the rate that your screen flickers; however, if you specify a refresh rate that is too high for your monitor, your screen may become unusable and your hardware may be damaged.

Changes to the refresh rate affect all users that log on to the computer.

HOW TO: Change the Screen Refresh Rate of Your Monitor in Windows XP

Screen Saver Troubleshooting

Screen Saver Won't Start -
Check your settings here: Go to Start/Run/Regedit

HKEY_CURRENT_USER\Control Panel\Desktop or: HKEY_USERS\.DEFAULT\Control Panel\Desktop
ScreenSaveTimeOut = (set your preference)

HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop

0 - Screen savers are not password-protected.
1 - All screen savers are password-protected.

Verify that the ScreenSaver has been placed in the C:\WINDOWS\System32 Folder.  Make sure that the screensaver starts with " ss " e.g.. if the screensaver name is " pictures " rename it to " sspictures".

Screensaver gets set to None

Check your settings here: Go to Start/Run/Regedit
HKEY_CURRENT_USER\Control Panel\Desktop.  Scrnsave.exe = C:\Windows\System32\logon.scr

Verify your Time while there as well and choose accordingly: ScreenSaveTimeOut = (set your preference)

Also make sure none of the screensavers are wrapped in double quotes as in: ""c:\windows\system32\screensavername.scr""
And try adding: ss in front of the screensaver name.

Screen Saver Disable and Screen Saver Enable (Line 51)

Restore: On Resume, Display Welcome Screen (Line 161)

Restore the Desktop and Screensaver Tabs (Line 128)

Deleting ScreenSavers

They are considered operating system files and are protected from being deleted or overwritten. To delete them, delete the copy in Windows\System32\dllcache first, then the one in Windows\System32. You'll be given a warning that the files are missing/corrupt. Tell it not to replace them.

Script Debugger

IE/Tools/Internet Options/Advanced/Disable Script Debugging and Display a notification about every script error.

Disable the Script Debugger in IE (Line 142)

How to Troubleshoot Script Errors in Internet Explorer;EN-US;q181698&

If you continue to get the errors after trying the above and/or the settings become unchecked, rename mdm.exe

When Internet Explorer detects an error on a page it has the ability to launch a script debugger to diagnose the problem. This setting controls the use of the Internet Explorer script debugging functions.

Go to Start/Run/Regedit and navigate to this key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

Create a new string value, or modify the existing value, named "Disable Script Debugger" and set it to either "yes" to disable the debugger or "no" to enable it.
Restart Internet Explorer for the change to take effect.

Search - All File Types

Go to Search/All Files and Folders/More Advanced Options/Change Indexing Service/Index unknown file types.

Search for All File Types (Line 136)

If this doesn't help...

Windows® XP has a known issue for not finding a number of File Types when you do a Search for Files "containing text" or using the "A word or phrase in the file" option. This can be remedied for many file types, but not all.

Download the VBS file below. Double click the file you just saved. You'll be prompted to enter a file extension. If the PersistentHandler value is correct, no changes will be made. If the PersistentHandler value exists, but is different, no changes will be made. If no PersistentHandler value exists, then it will be created.

Enable XP's Search to find text in files:

Manual Edit:

To resolve this problem for other file types, install a program that registers a filter for the file type that you want to search. If no program that provides a filter is available, you can use the plain text filter for a file type.

Go to Start/Run/Regedit and add a PersistentHandler key under the file type key in HKEY_CLASSES_ROOT and set its (Default) string value name to the following value: {5e941d80-bf96-11cd-b579-08002b30bfeb}

For example, to use the text filter provider for .pas files, the following registry setting should exist:
HKEY_CLASSES_ROOT\.zzz\PersistentHandler\(Default) = {5e941d80-bf96-11cd-b579-08002b30bfeb}

After you add this value to the registry, you must log off and then log back on to make the change take effect.

Using the "A Word or Phrase in the File" Search Criterion May Not Work;EN-US;Q309173

Search - Doesn't Work

Open Explorer and go to the Windows\Inf folder. Locate the srchasst.inf file. Right click it and select Install. You'll need your XP CD or the files from the I386 folder. (This fix will require you to have your Win XP CD).

The Windows\Inf folder is a hidden folder. You can adjust your Explorer Folder Options (View tab) to Show hidden files and folders. You can also click Start, Run and enter %SystemRoot%\Inf to open directly to the Inf folder.

Error: "A file that is required to run Search Companion cannot be found. You may need to run setup".

The file that is missing, or corrupt, is one of two. BAR.XSL or BALLOON.XSL (and/or other files in the same folder), depending on your search preferences. These files are both normally located in the Windows\srchasst\mui\0409 folder on your hard drive. These files may be locally cached in the Temporary Internet Files, so this may explain why some users have this problem "intermittently".

Error Message: "A File That Is Required to Run Search Companion Cannot Be Found" (Q315330)
Windows XP Search Companion Does Not Work Because of File Corruption (Downloadable Fix)

The problem stems from Search Assistant being unable to connect to  This can be caused by proxy servers, firewalls and some "ad blocking" software.

Yellow Triangle with Exclamation Point

Option 1. Depending on your version of TweakUI, run it, go to the Desktop settings and put the check mark back in Search Results.

Option 2. If you don't have TweakUI installed, or this option isn't available in your version, copy and paste the following lines into a Notepad file and save the file with an REG extension. Make sure to add a blank line at the end of the file.

Windows Registry Editor Version 5.00

@="Search Results Folder"

Locate the file you just saved and double click it. Answer yes to the import prompt.

Option 3: Apply this edit:

Search Shows Yellow Triangle with ! (Line 75)

To use the VBS File: Download .vbs file and save it to your hard drive (you may want to right click and use Save Target As). Double-click  the vbs file. You will be prompted when the script is done.

Search Assistant - Change Default Search Order

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ Explorer.

Data Type: REG_DWORD (DWORD Value), Value Data: (0 = unselected, 1 = selected).

Modify the following values, setting them to "1" to select the parameter as a default or "0" as unselected. CaseSensitive, IncludeSubFolders, SearchHidden, SearchSlowFiles, SearchSystemDirs. Restart or logoff Windows for the change to take effect.

     Stop Search from Scanning ZIP files:

Un-register the zip and cab file dlls, then re-register them after that.

Before Search:
regsvr32 /u zipfldr.dll
regsvr32 /u cabview.dll

After Search:
regsvr32 cabview.dll
regsvr32 zipfldr.dll

     Tip:  Windows XP keeps a record of all files on the hard disk so when you do a search on the hard drive it is faster.
              There is a downside to this and because the computer has to index all files, it will slow down normal file commands
              like open, close, etc. If you do not do a whole lot of searches on your hard drive then I suggest turning this feature
              off:  Open My Computer/Right click your hard drive/properties. Uncheck "Allow indexing service to index this disk
              for faster searches". Apply to all folders and subfolders.

HOW TO: Disable Automatic Search for Network Printers and Folders in Windows XP

Search - Advanced Options (Set as Default)

Download this .vbs file and save it to your Windows Directory.  Once done, download this .reg file, and run it.   

"IF" Windows XP is not installed in C:\, open this .reg file in Notepad and modify the lines that read: 


To for example:


Once done, save the file then apply the edit. 

Note:    Search Options "must" be left opened when using File/Close for this to work.  From there you can use Alt/O.
Note2:  Special thanks to David Candy. 

Tip:  To have all options checked as default under Advanced Options, run this .reg file.
Tip:  To rename Search, run this scriptNote:  It must be run last if using the above edits.

Set All Search Options to Active (Line 148)

To use the Regedits: Save the REG File to your hard disk. Double click it and answer yes to the import prompt. REG files can be viewed in Notepad by right clicking on the file and selecting Edit.

To use the VBS Files: Download .vbs file and save it to your hard drive (you may want to right click and use Save Target As). Double click the vbs file. You will be prompted when the script is done.

NOTE: If your anti-virus software warns you of a "malicious" script, this is normal if you have "Script Safe" or similar technology enabled. These scripts are not malicious, but they do make changes to the System Registry.

Search Assistant - Disable

Automated Edit:

Disable Search Assistant (Line 15)

Manual Edit:

Start/Run/Regedit - Windows Explorer
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CabinetState. In the right pane, look for or create a string value called: Use Search Asst set the value to: no

Start/Run/Regedit - Internet Explorer
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main.  Same value: Use Search Asst and the same setting.

Restart Internet Explorer for the change to take effect.

Search Companion

All Errors, Issues and Fixes

Search - Change Defaults

Automated Edit:

Set All Search Items to Active (Line 148)

Manual Edit:  To Change Default Search Options, go to Start/Run/Regedit and navigate to this key:


Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = unselected, 1 = selected)

Modify the following values, setting them to "1" to select the parameter as a default or "0" as unselected.


Restart or logoff Windows for the change to take effect.

Search - Clear History

Automated Edit:

Clear Search History under Search (Line 24)

Manual Edit:

Go to Start/Run/Regedit and navigate to this key:
HKEY_CURRENT_USER\Software\Microsoft\Search Assistant\ACMru

To prevent keeping a history altogether, right click ACMru/Permissions/Deny all users and groups listed.  Alternatively, IE/Search/Change Preferences/Turn AutoComplete Off.

If you prefer not to edit the registry, this utility will do it for you:  Clears Run History, Typed URL's, etc.

Clear Recent File Lists (Search History Clear) Line 41

Search - Freezes

To disable the Indexing service:  Go to Start/Administrative Tools/Services. Double click Services and find the Indexing Service. Double click/properties/Stop. From the Status Type Box, select Disabled.

If it switches back at boot:

Disable the Indexing Service (Line 42)

Search - Internet Access Needed
(Disable the Action)

Search Assistant will try to connect to This is done to check for updates to its features, tips, wording and etc. Not allowing access can cause its own set of problems, usually a "A file that is required........." error message.

You can stop the internet access by changing the search behavior to Classic Search.

Disable Search Assistant (Line 15)

Old Style Search Engine On/Off (Line 49)


Use TweakUI, Explorer section to set Classic Search:

Or you can make the change manually.

Click Start, Run and enter REGEDIT. Go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Cabinet State

Right click in the right pane and select New, String value and name the value Use Search Asst. Double click the new value and enter "no", without the quotes.

A File That Is Required to Run Search Companion Cannot Be Found;en-us;Q319949

  • Comment #1 (Posted by Ben Dover)
    Ok, I know this isn't meant for questions, but considering how much you seem to know about XP, please could you give a quick advise? I have xp home, (pre-installed by Dell), I have switch user and welcome screen enabled, and my account is password protected. For some reason, the tab for screensaver says 'On resume, password protect' instead of 'display welcome screen'. The result is when resuming, the computer locks domain-style: "Only an administrator or (Ben) can logon to this station...". However if I press Win + L, logoff, or switch user, I always get the welcome screen. Does anyone know what causes this problem? Also, I dont know if its related, but when my computer loads to the welcome screen, my username is automatically selected (no need to click it), and ready for a password input! Ben
  • Comment #2 (Posted by sdr)
    Dear Ben You can clear the checkbox which says"on resume password protected. Your accoun is selected by default because you must be a administrator of your pc! truly SDR
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