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 »  Home  »  Troubleshooting  »  Windows XP FAQ W X Y and Z
Windows XP FAQ W X Y and Z
By  Super Admin  | Published  02/27/2005 | Troubleshooting | Rating:
Windows XP FAQ W X Y and Z Page 1

This information courtesy of Kellys Korner XP

Wallpaper (Folder) Background

Background for folders:  To create a template folder with a background image, create a new folder and customize it to create a hidden desktop.ini file inside.  Edit the desktop.ini in the folder and add two lines:

[{BE098140-A513-11D0-A3A4-00C04FD706EC}]
IconArea_Image=Background.bmp

Then create a hidden image file in the folder and name it "Background.bmp". This image can be .bmp, .jpg, or .gif, but you will need to edit the image file extension in your desktop.ini file to match the image file name.

Wallpaper - Desktop - Disable Changing

Allow Wallpaper/Background Changes - Disable

Manual:  Start/Run/Regedit

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop.  NoChangingWallPaper
DWord value: 1 prevents changing wallpaper, 0 allows changes.

The same value can be created in the following Registry branch, to make the restriction machine wide.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop

Wallpaper - Users

To modify the wallpaper for every new user added to the machine.. and has the added benefit of showing up during log on:

HKEY_USERS\.DEFAULT\Control Panel\Desktop. In the right pane change to path to Wallpaper.

Change ScreenSaver Automatically in the Registry (Line 97)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Warez Links: 

Watermark

How to Create a Fixed, Centered Watermark Using Cascading Style Sheets

WAV Files

Personalized email with a voice message: You can do these tasks using the Windows Sound Recorder that's located in Start/Programs/Accessories/Entertainment and finally, Sound Recorder. Use the buttons just like you would a tape recorder and save the file to wherever you want, and then attach it to an email.

Specify the Wave File for Sound Notification

This tweak is used to specify the path and filename of the wave file to be played during an application error if sound notification has been enabled.  Go to Start/Run/Regedit and navigate to this key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DrWatson]
Value Name: WaveFile
Data Type: REG_EXPAND_SZ (Expanded String Value)
Value Data: File Location

Create a new Expanded String value, or modify the existing value, called "WaveFile" and set it according to the value data below.
Exit your registry, you may need to restart or log out of Windows for the change to take effect.

To increase the maximum recording time in the Sound Recorder utility:

Make sure your microphone is muted so it will not pick up sound. Click Record, and then let Sound Recorder run for 60 seconds.
After Sound Recorder stops recording, click Save As on the File menu, and name the file Blank.wav.

To increase the maximum recording time in Sound Recorder, click Insert File on the Edit menu, and then insert the Blank.wav file that you saved. When you do this, the maximum recording time is increased by 60 seconds. You can repeat this step once for each additional minute of recording time that you want to add. For example, for a 5-minute recording time, insert the Blank.wav file five times.

Web-Bugs

A Web bug is a graphic on a Web page or in an e-mail message designed to monitor who is reading the page or message. Web bugs are often invisible because they are typically only 1-by-1 pixels in size. In many cases, Web bugs are placed on Web pages by third parties interested in collecting data about visitors to those pages.  More information here.

Web Page - Update in IE

Would you like to know when a specific Web page was last updated? If you use Microsoft Internet Explorer, you can easily determine when a page was updated last. Navigate to the page you want to check and type into the Address Bar:

javascript:alert(document.lastModified) and press Enter. A dialog box will open display the date and time of the last update.
Note that you must enter the line exactly as shown here.

Web - Shortcuts

Do you like to visit specific Web sites on a regular basis? To simplify your life, you can either create Favorites within Explorer, or you can actually create a shortcut on your desktop that, when clicked, takes you directly to the Web page you want to view. Here's how:

Open Explorer. Then open the Web page. Place the mouse in an area of the Web page with no links or banners. Right-click that area and select Create Shortcut.

Now, when you're connected to the Web, simply click the new desktop icon, and it will bring up Explorer and take you to your favorite Web site!

Web Sites

Can't Access Certain Websites (Suggestions and Checkpoints)

IE/Tools/Internet Options/Advanced and uncheck the option
to Enable third party browsing extensions, restart IE.

Go to Start/Run and type in: regsvr32 actxprxy.dll and regsvr32 shdocvw.dll. Then reboot.

Open Internet Options control panel to the Privacy tab and put one of these web sites in the exception list.

Try putting the web site in the "Trusted Zone" and if this fixes the problem, you can begin to diagnose cookie/script problems with that site and your Internet zone settings.

If you have more than one local number for dialup, remove the primary number that is dialing up first and use the secondary dialup number.  Clear the checkbox for "negotiate multilink for single link connections" in the PPP settings.

A file in your Windows folder called 'hosts' (no extension) may have an incorrect IP address for the page. To find out, open Windows Explorer, select your C:\Windows folder, and look in the right pane for a hosts file.

If you can't find it in your Windows folder, this isn't your problem. If you do find a hosts file, open it in Notepad and look for a line referring to the page that's giving you trouble. If it's there, enter # at the beginning of the line. Save and exit the file.

Unable to Log on to Web Site or Gain Access to Some Web Sites
http://support.microsoft.com/support/kb/articles/q301/4/55.asp

PPPoE with ICS Requires MTU Setting Below 1492 on the ICS Clients
http://support.microsoft.com/support/kb/articles/q259/7/83.asp

Many people have reported solving the problem by using the RASPPPoE client instead of XP's. Details at these sites:

http://www.wown.com/j_helmig/adslpoe2.htm
http://user.cs.tu-berlin.de/~normanb/

For DNS/Page Cannot Be Displayed:  For most users this works:

Lan Settings - Proxy Server - Disable (Line 253)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Manual: IE/Tools/Internet Options/Connections/Lan Settings. Uncheck Use a proxy server.....

Rename your hosts file: Go to: Windows\System32\DRIVERS\etc.

Repair Loss of Internet Access/Certain Web Sites (155)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Page Cannot be Found and/or DNS/Server Error (Line 68)
http://www.kellys-korner-xp.com/xp_tweaks.htm

More information here:
http://www.kellys-korner-xp.com/xp_p.htm#pnf

Added info/articles:

Troubleshooting Problems Communicating on the Internet
Unable to Log on to Web Site or Gain Access to Some Web Sites
Windows XP Internet Programs Cannot Connect to the Internet Through Broadband Connection

Website Design and Maintenance

Create a website that fits your personal, family, or company profile.

Web Sites - Restrict Web Sites from Installing Software

StartPage Guard

IE-SPYAD: Restricted Sites List for Internet Explorer
http://www.staff.uiuc.edu/~ehowes/resource.htm#IESPYAD

These restrictions allow you to block unwanted web sites from downloading software onto your system. This can be useful in disabling the installation of some common "cursor" programs. Start/Run/Regedit

Create a new sub-key for each site you want to block, naming it based on the top-level domain for the site. For example to block www.spam.com you would create a new sub-key called:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\InternetSettings\ZoneMap\Domains
\spam.com.  Under the sub-key create a new DWORD value called "*" and set it to equal "4".

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains
Value Name: *
Data Type: REG_DWORD (DWORD Value)
Value Data: (4 = restricted)

Restart Internet Explorer for the change to take effect.

Note: This setting can also be applied on a user-by-user basis by modifying the same key under the HKEY_CURRENT_USER hive.

Web Sites - Who is linking to yours?

Google and AltaVista: type: link:www.yourwebsite.com
AOL, HotBot, iWon and MSN: type: linkdomain:www.yourwebsite.com
AllTheWeb: type: link.all:www.yourwebsite.com

Web Surfing

Tools for Power Searching - Search Bootmarklets

Web Tab - Missing

Restore the Web Tab - Display Properties (Line 177)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Active Desktop - Enable/Disable (Line 16)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Webhelper1

Checkpoints: Try each step until the situation is resolved.

1. IE/Tools/Internet Options/Advanced and uncheck the option to Enable third party browsing extensions, restart IE.

2. Go to Start/Run/cmd and type in: regsvr32 /u iehelper.dll

3. Go to Start/Run/Regedit and delete this key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\BrowserHelperObjects\{00000000-5eb9-11d5-9d45-009027c14662}

4. Go to Start/Search and type in: IEHelper.dll
If found, rename IEHelper.dll file to IEHelper.old

Welcome Screen

Hide User or Add User on the Welcome Screen (Line 22)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Enable/Disable Administrator on the Welcome Screen (Line 5)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Add ControlUserPasswords2 To Control Panel (Line 1)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Manual Steps:

Control Panel/Users/Change the Way Users Logon/Welcome Screen or... Start/Run/Regedit Key

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\ CurrentVersion\Winlogon]

Value Name: LogonType Data Type: REG_DWORD (DWORD Value) Value Data: (0 = Classic Mode, 1 = Welcome Screen) Create a new DWORD value, or modify the existing value, called 'LogonType' and edit the value according to the settings below. Reboot.

More information and options here:

A User Logon Request Is Rejected Without Any Messages
http://support.microsoft.com/?kbid=313322

http://www.kellys-korner-xp.com/xp_wel_screen.htm
http://www.kellys-korner-xp.com/win_xp_logon.htm

Welcome Screen Old Style

Change the Login Window to W2K Style -
This setting controls which type of logon screen is shown, either the classic Windows NT/2000 format or the Windows XP welcome screen.

Start/Run/Regedit

Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\Winlogon]
Value Name: LogonType
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = Classic Mode, 1 = Welcome Screen)

Create a new DWORD value, or modify the existing value, called 'LogonType' and edit the value according to the settings below.
Exit your registry, you may need to restart or log out of Windows for the change to take effect.

Note: Using the classic logon method will also disable the use of fast user switching, where applications remain active in other users sessions.

Tip:  Clear Last User on W2K Style Boot Screen

Welcome Screen - Colors

Select theme and color scheme for welcome screen

With this tweak you will be able to modify which color selection of the default theme is shown when the computer start up screen is displayed. Currently since there is only one theme you can only change the color scheme for the theme but in the future when more themes are available for XP you will be able to change which theme is used in the same place in the windows registry.

Go to Start/Run/Regedit and navigate to this key:
Navigate to HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\ThemeManager
Locate the key NormalColor
Right Click on it and select modify.
Change where it says "NormalColor" to "Metallic"
Click Ok, and exit regedit
Restart

Note: To go back to the old color scheme durring startup just change "Metallic" back to "NormalColor" Once more themes are released you will be able to modify the DllName key to select different themes.

Welcome Screen - Hide

This setting hides the welcome screen that is normally displayed each time the user logs on to Windows XP Professional. Go to Start/Run/Regedit and navigate to: 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer. 

Create a new DWORD value, or modify the existing value, called 'NoWelcomeScreen' and edit the value according to the settings (0 = default, 1 = hide).  Exit your registry, you may need to restart or log out of Windows for the change to take effect.

Note: Users can still display the welcome screen by selecting it on the Start menu or by typing "Welcome" in the
Run dialog box.

Welcome Screen User Pictures

Default Pictures are stored here:

Windows Explorer\Documents and Settings\All Users\Application Data\Microsoft\User Account Pictures\Default Pictures

Restore User Default Pictures (Line 58)
http://www.kellys-korner-xp.com/xp_tweaks.htm

HOW TO: Add or Change a User's Picture in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q292434

How to Add a Specific Picture

Find a picture you are interested in using and use Save As to download and/or move the picture in question to your My Pictures Folder. Then go to User Account/Change my picture/Browse for more pictures/My Pictures Folder/Choose the picture you want to use, then click Open.

Summary of an image is 48x48/71 dpi, depth 24.

Note: If you have disabled Picture and Fax Viewer by using regsvr32 /u shimgvw.dll, you will not be able to change the picture.
To restore, go to Start/Run and type in: regsvr32 shimgvw.dll

User Picture is Missing on Start Menu:  It's only there if you are using XP themes. If using classic there is no picture.

Wheel Mouse - Navigating Internet Explorer With A Wheel Mouse
 

If you hold down the Shift key while you move the wheel on your super new wheel mouse, Internet Explorer will navigate backward and forward through visited pages. Just like clicking the Back and Forward buttons, or holding down the Alt key while you click the left or right keypad arrows.

White Space

When making a post and someone urges for white space, it means:

That you should repost your question, clearly and concisely, using paragraph breaks or numbered points. As it stands for the those who do not include white space, it reads like a stream-of-a-consciousness novelette and most people, myself included, will glance over it and not bother to wade throught it.

You want to make it easy for people to help you. Here are some links to help you make a good newsgroup post:

http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

People like myself and others, who help out in various groups every day go through those groups quickly. We tend to skip over posts with subjects like "help" or "problem" and if we do look at one of those, if the question is written as one long page with no breaks, we often move on.

These comments are not meant to hurt your feelings - they are meant to help you maximize your chances of getting an answer.

MS-MVP Malke

Win32 Application Errors - Possibilities for the Win32 application error:

1. Run a virus check.

2. Your program or download may be corrupted and the "exe" cannot be run. Remove or rename the current "exe" and try to redownload, re-install the program.

3. It it is a game, this article may help:

Games: Error Message: Not a Valid Win32 Application
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q315589

4. If it is a dos-based program, you are probably not running it from a command prompt.

Win32.DlDer

D1Der.exe was installed in November and December 2001 as an added component called "ClickTillUWin" with LimeWire, KaZaa, Grokster, Net2Phone, BonziBUDDY, and some other person-to-person file-sharing software programs. The trojan program was installed even if you selected not to install any additional components from those packages during setup. Most software packages no longer contain DlDer.  Description of the Win32.DlDer Spyware Trojan Program

Winamp3

Winamp3 May Cause an Error Message in Windows XP

Window Refresh - Automatically

Folders blink and/or icons flash, run the edit here on line 157: http://www.kellys-korner-xp.com/xp_tweaks.htm
Enable Refresh, run the edit on line 199:  http://www.kellys-korner-xp.com/xp_tweaks.htm

Manual Checkpoints:

Start/Run/Regedit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Update. Value Name: UpdateMode, Data Type: REG_DWORD (DWORD Value), Value Data: default = 1. Create a new DWORD value, or modify the existing value, named "UpdateMode" and set it to equal "0" for faster updates. Restart Windows for the change to take effect.

Windows for Dummies

Windows XP Resource Center for Dummies

Windows Explorer

Explorer.exe Process Uses Many CPU Cycles When Windows Is Idle
http://support.microsoft.com/?scid=kb;EN-US;q317751

Windows Explorer May Stop Responding When You Close a Window

Windows File Protection

About Windows File Protection

Windows Installer Issues

R
un the edit on line 94:  http://www.kellys-korner-xp.com/xp_tweaks.htm and/or:

Go to Start/Run and type in:
msiexec /unregister [click ok]

Then Start/Run and type in:
msiexec /regserver [click ok]

If neither of the above has helped:  Go to Start/Run/Regedit and navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

Does the image path in the right pane correctly point to: (modify drive letter as needed)
C:\Windows\System32\Msiexec.exe /V

If not:  boot into safe mode and then go to Start/Run/CMD and type in: msiexec.exe

Once done and while still there type in: msiexec /regserver
Check the image path again, if it is now present, reboot.

The Windows Installer Service Could Not Be Accessed" Error Message When You Add or Remove Program

Error Message:  The Windows Installer Service could not be accessed.  This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.  Line 94.

Another note is, if you are running DirectX 9, many users are having this same issue. It seems to be prevelent to certain graphics cards and the dxdiag tool, doesn't help.

The only workaround so far is to uninstall DirectX 9. If this is your case and an option you are willing to try...

I have the download for the uninstaller listed on my site. The only modification to be made is to extracte the zip file to C:\DXTEMP and
not C:\DXTEMP! as per the readme. Also, run it only in safe mode.

Uninstall DirectX 9 (Line 112)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Added info:

Windows Installer can use logging to help assist in troubleshooting issues with installing software packages. To enable verbose logging apply this edit:

Windows Installer Logging or Cleanup Utility (Line 84)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows Installer will store the logs in the TEMP directory. The filename is random, but begins with the letters "Msi" and end with a .log extension.

Windows Installer CleanUp Utility (Office Products)
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

"Error 1719. The Windows Installer Service Could Not Be Accessed" Error Message When You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346

Windows Installer Cleanup Utility
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

Run Windows Installer Clean Up, select the application which pops up with the Windows Installer, and click Remove.

Windows Installer - Remote Administration

Go to Start/Run/Regedit and navigate to this key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]

Create a new DWORD value, or modify the existing value, called "EnableAdminTSRemote" and set it according to the value data below. Exit your registry, you may need to restart or log out of Windows for the change to take effect.

Note: This setting affects system administrators only. Other users cannot install programs remotely

Windows Installer - Disable

Go to Start/Run/Regedit and navigate to this key:
[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer]

Create a new DWORD value, or modify the existing value, called "DisableMSI" and set it according to (0 = default, 1 = admin only, 2 = disabled). Exit your registry, you may need to restart or log out of Windows for the change to take effect.

Windows Installer Logging

Windows Installer can use logging to help assist in troubleshooting issues with installing software packages. You can enable verbose logging with this setting. Go to Start/Run/Regedit and navigate to this key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]

Create a new string value called "Logging" and set it to a combination of the letters below to enable the logging options. A value of "voicewarmup" will enable all the logging options.

Letter Option
v Verbose output
o Out-of-disk-space messages
i Status messages
c Initial UI parameters
e All error messages
w Non-fatal warnings
a Start up of actions
r Action-specific records
m Out-of-memory or fatal exit information
u User requests
p Terminal properties
+ Append to existing file
! Flush each line to the log

The next time Windows Installer is used a log will be created.

Note: Windows Installer will store the logs in the TEMP directory. The filename is random, but begins with the letters "Msi" and end with a .log extension.

Windows Key - Commands

Windows: Display the Start menu
Windows + D: Minimize or restore all windows
Windows + E: Display Windows Explorer
Windows + F: Display Search for files
Windows + Ctrl + F: Display Search for computer
Windows + F1: Display Help and Support Center
Windows + R: Display Run dialog box
Windows + break: Display System Properties dialog box
Windows + shift + M: Undo minimize all windows
Windows + L: Lock the workstation
Windows + U: Open Utility Manager

Windows Key - Disable the Windows Key

Start/Run/Regedit
Create a new Binary value, or modify the existing value, called 'Scancode Map' and edit the value according to the settings below.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
Keyboard Layout. Value Name: Scancode Map, Data Type: REG_BINARY (Binary Value), Value Data: 00 00 00 00 00 00 00 00 03 00 00 00 00 00 5B E0 00 00 5C E0 00 00 00 00

A REG (Registry) file that will make this change for you can be downloaded here.  Save the file to your hard drive and double click it. Answer yes to the import prompt.  REG files can be viewed in Notepad by right clicking the file and selecting Edit.

Windows Logo Key - Disable

Go to: Start/Run/Regedit and navigate to this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout

Create a new Binary value, or modify the existing value, called 'Scancode Map' and edit the value according to 
Value Data: 00 00 00 00 00 00 00 00 03 00 00 00 00 00 5B E0 00 00 5C E0 00 00 00 00

To disable or re-enable the Windows Key

Windows Logon and Security Dialog Title

Start/Run/Regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\ CurrentVersion\Winlogon.

Create a new String value, or modify the existing value, called 'Welcome' and edit the value according to the settings below. Exit your registry, you may need to restart or log out of Windows for the change to take effect.

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